Microsoft Dynamics CRM online training by Iqra IT Academy. This Training course is designed to help you to understand every aspect of MS dynamics CRM well-structured manner.

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft, focusing on enhancing customer relationships for any organization. It is one of the leading industry-standard CRM software available in the market.
This course provides an introductory to advance level topics of dynamic CRM with a focus on sales. After every session, you will find assignments. This course is not a power-point presentation but it’s a complete hands-on course so you can learn by doing.
Along the way, you’ll explore how to set up a trial instance of Dynamics CRM, Understanding the Accounts and Contacts, Business Process Flows, and also cover Leads and Opportunities. And learn the core skills needed to be successful on the platform.
Next, you will learn about security roles, business rules, automation processes, entities, views, forms, dashboards, charts, and activities. You’ll also discover Customizations in dynamic CRM such as Customizing Fields, Customizing Forms, Customizing Entities, and Customizing Views.
When you’re finished with the course, you’ll have a functional understanding of dynamics CRM and how to use it to manage the end-to-end customer lifecycle. This course targets students who are new to the platform, the knowledge you will gain in this course can be used as a foundation for future technical training.